FAQ

►What is Stainless Steel?

•Stainless steel jewelry, not only is it affordable, but it’s guaranteed to last a lifetime thanks to its scratch-resistant nature.

Also, if you’re prone to doing lots of action sports, you won’t have to worry about your stainless steel ring getting bent out of shape due to its durability.

Left your stainless steel bracelet on the side of the sink? No worries, there’s no chance of it rusting or becoming discolored

►Can I wear my stainless steel jewellery in the shower, GYM or pool?

•Yes! Stainless steel is a waterproof material and resistant to corrosion.
The only exception are lockets and urns for ashes, we do not recommend wearing those in swimming pools and showers to avoid damaging the photos and to avoid water entering into the ashe's capsule.

►Will my Stainless steel jewellery tarnish or lose its color over time?

•Definitely NO! Stainless steel never tarnishes or fade its color.
Stainless steel will last forever, that is why we make our personalized jewellery with this material :)

► How do I care for Stainless steel jewellery?

•Your favorite stainless steel necklace may lose its shine eventually but all you need is a quick wash with normal soap to return to its former glory ♥

► How do I send my Images, Handwriting, Drawing or Fingerprint?

• You can send us your image by using the CONTACT SHOP OWNER button. In the message to us, you’ll see an ATTACH IMAGE button below. Please attach an IMAGE or PDF file of the design you’d like on your jewelry. It's not important whether you send the image before or after purchasing as we link your order with your image by your username.

Custom and personalized orders

Personalized & Custom Engraved Order Sales are Final - We do not offer Returns or Exchanges on these items.

Wholesale availability

Please contact us for wholesale information.

Unsealed urns

Please follow the sealing instructions shown on the manual included with your order. We are not responsible for any lost: threaded screws, top opening bales or the bottom of the pendants should they fall off without sealing.